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1. Hover over your username and click ‘Downloads’ from the drop-down menu.
2. The downloads section displays a list of all the items purchased using your account.
3. Click the ‘Download’ button next to the item and select ‘Main File(s)’ which contains all files, or ‘Licence Certificate and Purchase Code’ for the item licence information only.

If you want to ask questions about how an item works before buying, need help using an item you’ve purchased or just want to tell an author how much you love their work, that’s great! Contacting an author is easy and you have a few options available to do this.

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